Siosaia Mataele was made redundant from his previous role and with his family to look after, he needed to earn something and fast. He applied for a job, but was skeptical using a recruitment agency because of rumours we’d take a cut of his pay. Siosaia soon learned that we meant it when we told him we’d look after him, and make sure he’s happy and succeeding in his role. Siosaia was desperate and just hoping to get hired, but after an interview he showed he had the right personality, attitude and drive to succeed in a better role. He...

We were chatting with a friend last night who is doing a course in Distribution of all things. I say this purely because you wouldn’t have expected it. She was telling us how she is learning to drive a forklift and strap down a truck. She has also had to do numeracy & literacy assessments, that cause her to reach deep into the cobweb covered archives of her brain, and reignite her stored knowledge. And as she talks there is excitement in her voice. She is excited to be learning something new. Something outside her comfort zone. At work at...

You know when you repaint a room a different colour, and the first coat of the new fresh paint doesn’t look quite as you expected. You’re pretty sure it will be OK, but until you get the rest of the paint on you won’t know. Last week, with our annual conference looming and our strategy so fresh I wasn’t sure how it would look, I decided I needed some icons/logos for our strategy. I wanted something different, risky and evocative that would help my team grasp these new ideas. I wanted hip. I wanted fresh. So, I set up a...